On December 30, 2024, the General Department of Taxation issued Official Letter No. 6342/TCT-CS, accordingly:
In case the Company provides goods and services with or without accumulating/spending points for customers:
In case the customer purchases goods or services without using accumulated points to be deducted, the seller must record the full value of VAT calculation as the entire value of the goods and services provided (without deducting the value of accumulated points) on the VAT invoice. At the same time, the customer’s accumulated points are determined by the total value of goods or services provided (prices include VAT), and the value of these accumulated points is shown on the non-mandatory content of the VAT invoice issued to the customer.
In case the customers purchase goods and services using the accumulated points that have been determined, the following applies:
In case the customers purchase goods and services using accumulated points applicable to the promotional program according to the regulations of commercial law, the value of spending points (accumulated points deducted by customers) is determined as the commercial discount offered to the customers. The invoice must fully show the value of goods or services provided; the value of the customer’s spending points; the value for calculating VAT, and the corresponding VAT amount.
In case the customers purchase goods and services using accumulated points that are not under a promotional program, they will not be entitled to a direct deduction on the selling price of goods and services; the value of goods and services subject to VAT is the value of goods or services provided without deducting the value of accumulated points.